For proper credit, please reference our memo/invoice number when following up
on any order, and when sending a payment check.
2. Orders are generally fulfilled within two weeks (please add three weeks for
custom finish and eight weeks for built-to-specs) upon receipt of a written PO
and full payment.
3. Please note that the Brighton Collection has a “NO RETURNS POLICY”. Returns will
not be accepted or exchanged for any reason.
4. All sales are final after 15 days.
We cannot entertain any claims, regardless of the circumstances after 15 days
from the time the goods leave our warehouse. Additionally no claims will be
entertained at any time if any modification has been made, or if the goods have
been tampered with, or if installation has been attempted.
5. Since all Brighton Collection products are handmade, they are subject to
slight variations. Unless stated otherwise, all dimensions are in inches. Wall
Sconces cover the 4”x 2” wall box, which is also called a switch box. The Brighton
Collection does not supply GEM boxes, French Hooks or any other installation
accessories. Unless specifically stated on our memo/invoice, the fixtures are
not shipped with a UL label or a ground wire. Please note that some fixtures
require design modification and/or special installation for UL purposes.
Please add an upcharge of $50 to $100
for UL label for most fixtures.
7. Our fixtures are wired for 40 Watts per bulb. Installation must be done by a
qualified electrician. The Brighton Collection is not responsible for any
8. As a courtesy, we are able to pack your goods and ship the goods on your
behalf. Unless stated otherwise, all goods that we ship are sent via UPS
Ground. Please check the price list for shipping & handling charge. There is a minimum S&H charge of $75.00
per order. Your order will be double-checked and shipped complete and in
good condition. The ownership of the goods passes on from us to you when the
goods leave our warehouse door. We assume no liability for losses or damage
during transit or during unpacking.
Please include the stated
shipping cost with your payment if you choose this shipping option.
9. If you prefer to ship another way, we can provide you with a list of
truckers who will inspect, pack and pick up the goods. Packing, shipping and
insurance arrangements must be made directly with the truckers. The ownership
of the goods passes from us to you at the time the goods are picked up from our
warehouse in Fairfield, NJ. We are not responsible once the goods leave our
warehouse door. If you choose to make your own shipping arrangements, the
shipping cost on the invoice/memo does not apply.
10. Open and check your package immediately. Please exercise caution while
unpacking and retain original packing materials and boxes.
So as to make the installation process easy, we recommend that all the prep
work be done before the installation. First and foremost please note that we
recommend that you only use a 4” x 2” GEM Box (aka switch box) for our sconces.
Please ask the electrician to acquire and install the GEM box as well as the
CROSS BAR / FRENCH HOOK . We do not supply these installation accessories.
of TBC fixtures once all the prep work has been done is extremely simple, nonetheless
always use a qualified electrician. It generally takes less than five minutes
to install one of TBC fixtures to the wall. We send our fixtures complete.
There is no part that is missing. Nonetheless the electrician has to install
without fail the GEM box and the Gem Box’s Cross Bar (if it is a removable
cross bar fixture) or a French Hook (if it is a fixed cross bar fixture) . All
these parts are easily available from the general supply house for
Instructions for Removable Cross Bar Fixture
A removable cross bar
fixture is one which has a removable cross bar on the back of the fixture.
Please note that the cross bar of the fixture is different and separate from
the cross bar of the GEM box. In order words, there are two different cross
bars, one that belongs to the fixture, and another that belongs to the GEM box.
The cross bar of the GEM box is supplied and installed by the electrician. TBC
will supply the removable cross bar of the fixture.
Once the GEM box and
the GEM Box’s cross bar is installed in the wall. The removable cross bar from
the back of my sconce gets attached to the GEM Box via a threaded nipple (this
is supplied byTBC). A threaded nipple is first screwed into the center opening
of the GEM Box’s cross bar. Next the removable cross bar from behind the
fixture is screwed onto the same thread nipple. Nuts (supplied by TBC) make
this attachment secure.
Next, the fixture is placed
on the removable cross bar (which has now been attached to the GEM Box) and two
side screws attach the fixture to the removable cross bar. These screws are
provided by TBC. Apart from the fixture’s own removable cross bar, the threaded
nipple and the two side screws (all of which are provided by me) there is
nothing else that is needed, as long as the GEM Box and the GEM box’s cross bar
has been installed during preparation before installation.
It generally should take
less than five minutes to install a fixture to the wall.
for Fixed Cross Bar Fixture
A fixed cross bar fixture is
one which has a permanent cross bar on the back of the fixture. Please note
that the cross bar of the fixture is different and separate from the cross bar
of the GEM box. In order words, there are two different cross bars, one that
belongs to the fixture, and another that belongs to the GEM box. The cross bar
of the GEM box is supplied and installed by the electrician. The permanent
cross bar of the fixture comes with the fixture
Once the Gem box and the French Hook is installed. The fixed cross bar behind
the sconce slides into the hook of the French Hook. Once it is completely in, a
slight push locks it in place.
It generally should take less than five minutes to install a fixture to the
note that at The Brighton Collection we work very hard to make quality products
and deliver them in time. Everything that goes out is first tested with high-tech
dielectric testing machine under 1300 volts (normal electricity is just 110
volts) and only if a fixture passes this rigorous test it is packed and
shipped. Any loose connections or faulty wiring will show up during the test
and fail the fixture. Hence when a fixture passes the test it is ready for
installation. Nonetheless during transition and unpacking, wires can get pulled
and connections can get loose. Hence it is recommended that a qualified
electrician should test and fix (if needed) the continuity and the connection
(a very simple task) before installation.